Additional Toolkits

The New 511 Traveler Information System Toolkit

2441-511-New-System-Toolkit-120x140Please feel free to share these materials on any of your platforms and with your network.

The Florida Department of Transportation’s new 511 Traveler Information System has enhanced features, a new look and the same real-time traffic and travel information you’ve come to rely on. The new 511 system includes a new website, mobile app and easier access to the information you need. These updates will enhance your Florida 511 experience, and make it easier to receive real-time traffic and travel information.


Upgrades include:

  • New mobile app
    • Turn-by-turn directions with real-time traffic updates
    • Alternate routes
    • Improved real-time travel times on more roadways
  • New website (responsive and mobile-friendly)
    • Driving directions
    • New “My Cameras” feature
    • Weather information and forecasts
      • Active watches, warnings or advisories
      • Week-long forecast with projected high and low temperatures, and precipitation chances
    • Links to other travel or transportation related agencies
  • New phone system
    • Simpler call navigation
    • Improved travel times

The new website tells you about incidents and alerts on your desired route, and provides directions and alternate routes. Florida 511 provides real-time traffic and travel updates on all of Florida’s interstates and toll roads, and other major metropolitan roadways. During an emergency, 511 is an essential service to inform you of severe weather alerts, evacuation routes, road and bridges closures, toll suspensions, and more.

In this toolkit you will find:

  • Suggested newsletter article
  • Suggested social media posts for Facebook and Twitter
  • Benefits and features article
  • System how-to fliers
  • Primary Covered Roadways map
  • Public Service Announcement (audio)
  • Images

Please feel free to share these materials on any of your platforms and with your network.

Stay tuned for more information on all of these updates; and follow us on one or more of our 13 statewide, regional or roadway-specific Twitter feeds.

Know before you go! Keep Florida moving with the new 511!

 

Suggested Newsletter Article Content:

Announcing: The New Florida 511 Traveler Information System
Enhanced features and new look – same reliable real-time traffic and travel information

The Florida Department of Transportation (FDOT) is proud to announce a system-wide update to Florida’s 511 Traveler Information System; with a new mobile app, website and phone system geared to enhance the user experience.

Florida’s 511, the state’s official source for real-time traffic and travel information, has added state-of-the-art features across all of its platforms while continuing to provide incident, construction and congestion information on all of Florida’s interstates and toll roads, and other major metropolitan roadways.

The new, mobile-friendly website features driving directions, point-to-point travel times, and alternate routes, alongside the traffic information to which users are accustomed. FDOT is also introducing weather forecasts and severe weather alerts supplied by the National Oceanic and Atmospheric Administration (NOAA). The innovative new “My Cameras” feature allows registered users to store a list of traffic cameras that provide an important, live look into the conditions along their route.

The new Florida 511 mobile app features turn-by-turn navigation, with real-time traffic updates, alternate routes, and improved travel times on roadways, along with all of the added features coming to the new site, while the updated phone system will provide more streamlined call navigation menus, getting you to the information you need more efficiently.

Know before you go! Keep Florida moving with the new 511!

 

Suggested Social Media Content for Twitter:

.@MyFDOT improved My Florida 511 personalized alerts. Sign up or update your account at FL511.com

A #NewFL511 from @MyFDOT! New website, new features, same great traffic information.

.@MyFDOT’s #NewFL511 is here! Visit FL511.com and download the new Florida 511 mobile app to experience the new features.

Travel directions and personalized camera list all in one place. #NewFL511 mobile app and website from @MyFDOT!

Learn more about the #NewFL511 and its new features. Sign up for the monthly 511 newsletter at http://news.fl511.com/newsletters!

Turn-by-turn travel directions, weather forecasts and personalized camera lists on the #NewFL511. Follow #FL511 for updates.

The #NewFL511 mobile app: turn-by-turn directions, point-to-point travel times! Download it today for Apple and Android.

 

Suggested Social Media Content for Facebook:

1st post:

The improved and updated Florida 511 Traveler Information System is here! The free and easily accessible service provides more features and the same reliable, real-time information to keep Florida moving.

2nd post:

Do you use FDOT’s 511 Traveler Information System? FDOT’s new system helps keep Florida moving.

If you aren’t familiar with 511, it’s a free service that helps motorists stay up-to-date on crashes, congestion, construction and more. The 511 system provides real-time information on all of Florida’s interstates and toll roads, and other major metropolitan roadways.

Stay tuned for more information on the new system.

3rd post:

FDOT unveils updates and improvements to the Florida 511 Traveler Information System!

Check FL511.com for more information.

 

Suggested Newsletter Article Content:

What can Florida’s 511 Traveler Information System do for you?
Many features, many roadways, one source for traffic and travel info

Users of the Florida 511 Traveler Information System now have access to more benefits. The Florida Department of Transportation (FDOT) added new features and improved upon existing ones to deliver even more real-time traffic and travel information.

The state’s free and official service continues to provide incident, congestion and construction information on all of Florida’s interstates and toll roads, and other major metropolitan roadways.

Features that can help you avoid traffic and safely reach your destination:

  • Driving directions, with point-to-point travel times and alternate routes (Not available on Twitter or via phone)
  • Notification of crashes, congestion, lane closures and construction on all of Florida’s interstates and toll roads, and other major metropolitan roadways. Data supplied by FDOT, Road Rangers, Florida Highway Patrol (FHP), and Waze.
  • Severe weather alerts and forecasts, supplied by the National Oceanic and Atmospheric Administration (NOAA) (Not available on Twitter)
  • “My Cameras” feature on FL511.com allows users to create a list of FDOT traffic cameras for a personalized live look at conditions along their route.
  • Transfers/links to public transit agencies, airports and seaports. (Not available on Twitter)

Emergency Information:

  • Official source of traffic and travel information throughout severe weather and wildfires
  • Provides weather-related road and bridge closure updates.
  • AMBER, Silver and Blue Alerts:
    • America’s Missing: Broadcast Emergency Response (AMBER) Alerts notify the public of the most serious child-abduction cases.
    • Silver Alerts notify the public when law enforcement agencies are searching for missing adults or citizens with cognitive impairments, including Alzheimer’s disease or other forms of dementia.
    • Blue Alerts notify the public when law enforcement officers are searching for an offender(s) who has killed or seriously injured a law enforcement officer.

Mobile app

  • Turn-by-turn directions, with real-time traffic updates, alternate routes, and improved travel times on more roadways
  • Easy access to website
  • Links to other travel and transportation agencies
  • Available on both Android and Apple devices

Website

  • Interactive map of Florida with pin-drop locations for incidents, congestion, construction, cameras and message signs
  • Traffic camera views
  • Turn-by-turn directions, travel times, and alternate routes
  • Weather information and forecasts by NOAA
  • Live scrolling alerts about major incidents, road and bridge closures, and more
  • Available in English and Spanish

Personalized services

  • Name and save your routes (e.g. work to home, evacuation, etc.).
  • Sign up to receive text and email alerts:
    • Travel time increases
    • Traffic speed changes
    • Crashes, construction and congestion
  • Alerts sent at the times and days you choose

Phone system

  • Toll-free calls to 511 from any phone located in Florida
  • Simplified voice prompts and commands
    • Choose from “Traffic” or “Transfers”
  • Transfers to other traffic and travel entities:
    • Transit agencies
    • Airports
    • Seaports
    • Commuter Services
    • Other agencies

Twitter

  • A total of 13 statewide, regional or roadway-specific feeds
  • Users can share real-time traffic and travel updates.

 

Primary Covered Roadways map

2256-FL511-Primary-Covered-Roadways-Flyer-Img
Primary Covered Roadways Flyer

 

Suggested Public Service Announcements (PSAs):

Fifteen second PSA:

ANNOUNCER:

A brand new Florida 511 is here!

With The Florida Department of Transportation’s new 5-1-1 Traveler Information System, you can create door-to-door routes with turn-by-turn directions, which include alternate routes, travel times, incidents and weather information.
Know before you go. Keep Florida moving with the new 5-1-1.

 

Thirty second PSA:

ANNOUNCER:

A brand new Florida 511 is here!

The Florida Department of Transportation’s new 511 Traveler Information System has enhanced features, a new look and the same real-time traffic and travel information you’ve come to rely on.
New website, mobile app and easier access to the information you need.
Now, you can create door-to-door routes with turn-by-turn directions, which include alternate routes, travel times, incidents and weather information.
Follow one of our thirteen (13) twitter feeds to learn more and know before you go.
Keep Florida moving with the new 511.

Audio PSA

Download 15 and 30 Second Audio PSAs

Videos


Website Promo


Phone Call Promo


Personalized Alerts Promo


Mobile App Promo


How to use the Phone System


How to use the Mobile-App


How to use Personalized Alerts


How to use the Website