Additional Toolkits

Florida 511 Military Installation Commuters

U.S. Navy photo

U.S. Navy photo

Arriving military members and their families are often first-time Florida residents unfamiliar with the state’s vast roadway system. Learning how to navigate a new daily commute to the base without delays for a prompt, safe and on time arrival is mission critical for success in a military culture.

The Florida 511 Traveler Information System provides real-time traffic information that can help military members navigate roadways efficiently.

Military users can access this information by downloading the Florida 511 mobile app from their device app store, visiting the website, setting up a My Florida 511 personalized services account on the website, checking Florida 511 Twitter feeds or calling the 511 interactive voice response system.

New features to enhance user experience recently added to the Florida 511 system include the addition of weather forecasts and alerts, live traffic cameras, the ability to create and manage custom routes, hurricane evacuation information and more.

This toolkit contains suggested resources – article content, social media posts, base marquee content and public service announcements – for military communications personnel to use in various communications materials to promote use of Florida’s only official source for statewide traffic information to military members and their families.


Suggested Article Content

Add Florida 511 to Your Morning, Evening Commute

Learning traffic patterns in a new location can be daunting for military members and their families who’ve recently moved to Florida.

It can be equally as frustrating for resident military members, active-duty and reserve, whose first daily task is arriving safely and on time to work.

The Florida Department of Transportation’s (FDOT) 511 Traveler Information System is the state’s only official source for traffic information. New Florida 511 system enhancements include a new mobile app, updated website, interactive phone system and personalized traffic alerts.

The Florida 511 system gathers information from several state and local sources, such as traffic cameras, traffic sensors, state police, state roadside assistance vehicles and mobile data.

“Florida’s 511 continues to integrate data from multiple sources to provide accurate, real-time information. However, in addition to the website and phone system, information is also delivered through state-of-the-art mobile apps,” said Russell Allen, program manager of Florida’s 511 Traveler Information System. “We couldn’t be more excited.”

Military members can download the free mobile app from Google Play or the Apple App Store or by visiting the website.

Using the app or on the website, a user can enter his or her home address or military installation address to receive guided point-to-point navigation, alternate commuter routes and up-to-the-minute traffic updates.

These updates include traffic incidents, congestion, construction, weather and other factors that may impact your drive time. Many of these updates are also available on 13 statewide, regional or roadway-specific Florida 511 Twitter accounts.

The 511 phone system features a simple call navigation system that allows the caller to receive quick traffic updates for the roadway along their travel route. The phone system can also connect the user with other state transit agencies.

Another way to receive Florida 511 traffic information is to register on the website for a My Florida 511 personalized services account. Custom alerts can be saved for any route the user selects.

For safety, Florida 511 recommends users not check the app, social media feeds or website while driving. Instead, check before you leave or ask a passenger to check the app for you.

For more information, visit


Suggested Social Media Posts


The last thing warriors should worry about is commuting to and from work safely and being on time.

Traffic congestion and incidents on Florida roadways can be monitored and avoided using Florida’s 511 Traveler Information System, a service provided by the Florida Department of Transportation (FDOT).

The service even provides weather alerts, advisories, watches and warnings from the National Oceanic and Atmospheric Association (NOAA), as well as hurricane evacuation route information should a storm hit your geographic area.

Download the Florida 511 app from your device’s app store or visit to set up a personalized services account and receive alerts when a crash or congestion might cause a delay during your commute.



Mission readiness starts with a safe trip to work in the morning. Follow @FL511_[REGIONAL511HANDLE] for traffic info.

.@FL511_[REGIONAL511HANDLE] helps you arrive safely and on time to (installation name).

Know traffic conditions before you leave for work at (installation name). #knowbeforeyougo with @FL511 traffic info by @MyFDOT

Follow @FL511_[REGIONAL511HANDLE] for traffic info around (installation)


Suggested Base Marquee Content

Know before you go. Dial 511 for traffic information!

Don’t be late! Download the Florida 511 traffic app

Know traffic problems before you leave using!

Download the Florida 511 app for official real-time traffic updates!

Visit to register and receive alerts for your commute!

Dial 511 for free traffic info!

Do you know how long it will take you to get home? Visit


Suggested Public Service Announcement (PSA)


If you’re early, you’re on time. If you’re on time, you’re late.

Chances are, the boss doesn’t care about traffic, despite its inherent ability to make you late for work.

However, there is a way for you to know about Florida’s traffic before you start your car in the morning: Florida 511.

Florida 511 is the Florida Department of Transportation’s official traveler information system. FDOT’s Florida 511 Traveler Information System provides real-time traffic information for your safety and punctuality that can be accessed using the free mobile app, website and 511 phone system.

In fact, recent upgrades to the Florida 511 system now available include guided driving directions with traffic alerts about crashes and congestion on the mobile app, the ability to sign up on the website for personalized traffic alerts and a more intuitive and intelligent 511 phone system.

To make sure you arrive on time to complete the mission, check Florida 511. It’s Florida’s No. 1 way to know before you go.